Institutional Quality Improvement and Patient Safety (QIPS) Three-Year Curriculum
Overall Goal: To increase knowledge of key patient safety and quality improvement concepts and principles among residents, fellows, faculty at UFCOM-J through a series of interactive workshops. While the program is designed so it can be completed in one year, trainees have three years to complete all activities where course work and activities are designed to build on foundational material and experiences.
Annual Event Offerings
QIPS Orientation
Annual Event Offering: Summer
All incoming residents and fellows at UF Health Jacksonville participate in an introduction lecture series regarding Just Culture, adverse events and medical errors, safety event reporting, and Wellness.
Educational Objectives: By the end of the course participants will be able to:
- Identify various types of errors: adverse events, unsafe acts and behaviors.
- Describe components of a Just Culture.
- Discuss communication tools used in patient safety.
- Describe the importance of adverse reporting and the system at UF Health Jax.
- Discuss the components of wellness and resources available to residents and fellows.
Measurement/Evaluation:
- Course evaluation & attendance
QIPS Patient Safety Experience Workshop
Annual Event Offering: August – May
The Patient Safety Experience Workshop is a half-day interprofessional interactive experience focusing on introduction to quality improvement, patient safety and Just Culture as well as communication to facilitate patient and family-center care. During the session, participants review key concepts and then practice skills in four interactive simulations. Participants work together to “escape” two novel simulated patient scenarios by working as part of a healthcare team to identify/mitigate patient safety errors and event reporting. Participants also practice Setting Expectations and STA2IR methodology in simulated patient conversations.
Educational Objectives: During this workshop, learners will:
- Identify components of “setting the stage” with patients.
- Illustrate the method for setting and meeting patients’ expectations.
- Practice the STA2IR methodology when having difficult conversations with patients.
- Review how key patient safety tools, techniques and principles benefit patient care.
- Explore the components of Just Culture and Culture of Safety.
- Analyze a simulated clinical environment for errors and practice submitting an adverse event report.
Measurement/Evaluation:
- Course evaluation and attendance
To Sign-Up for this Activity:
- An email will be sent to all programs for registration.
- Course signup for non-trainees is available in MyTraining
QIPS Root Cause Analysis and Action Workshop
Annual Event Offering: August – May
The Root Cause Analysis and Action (RCA2) Workshop is a half-day interprofessional interactive experience focusing on process of root cause analysis and implementation of action plans to improve patient care quality and safety. During the session, participants review key concepts and then practice skills in small groups with QI Performance Improvement Specialist facilitators. Using a simulated scenario, participants work together to complete a root cause analysis and action plan for improvement, including use of two common analysis tools and identification of corrective actions and measures of successful change.
Educational Objectives: By the end of the course participants will be able to:
- Identify common tools used when performing a root cause analysis.
- Understand the difference between a root cause and a contributory or causal factor.
- Explain how review of adverse events and near misses can be learning opportunities.
- Identify team activities in the root cause analysis and action process.
- List key components of a successful root cause analysis and action team.
Measurement/Evaluation:
- Course evaluation
- Pre/post test
To Sign-Up for this Activity:
- An email will be sent to all programs for registration.
- Course signup for non-trainees is available in MyTraining.
AMA GME Competency Education Program Online Courses
Annual Event Offering
Basic foundational knowledge in Quality Improvement and Patient Safety is provided via a set of online courses via the AMA GME Competency Education Program. Trainees are required to complete 13 online courses (“Foundations of Quality Improvement and Patient Safety” certificate curriculum (10 online courses), plus 3 additional courses):
- Basics of Patient Safety
- Basics of Quality Improvement
- Responding to an Adverse Event
- Creating an Adverse Event Report
- Conducting a Root Cause Analysis
- Applying PDSA Cycles in Quality Improvement
- Health Care Quality: Measuring Physician Performance
- Patient Handoffs
- Working Effectively Within An Interprofessional Team
- Systems Thinking
- Improving Population Health
- Social Determinants of Health
- Creating an Effective and Respectful Learning Environment
Educational Objectives and Measurements are outlined in each module.
- Certificate and reports uploaded into program’s New Innovations tracking system
Resident and Fellow Documented QI Project Completion
The ACGME requires all trainees to participate in a QI project during their training period. These can be group projects but must include other healthcare professionals as part of the team completing the project. A full PDSA, DMAIC or DMADV cycle must be completed for each QI project completed. Use of institutional QI Project form to document the project is highly recommended. Please align projects with institutional QI priorities, which can be found here.