Office of Educational Affairs -
Faculty Development Series
Topic: Assessing Communication Competency through Direct Observation and Coaching
When:
Wednesday, March 2, 2022
12:00 PM - 1:00 PM
ZOOM Meeting
Speakers:
Jeffrey House, D.O.
Professor, Department of Medicine, Division of General Internal Medicine
Associate Chair, Education and Quality Improvement; Chief, Division of General Internal Medicine; Program Director, Internal Medicine Residency; Performance Improvement Officer
UFCOM-J
Chirag Patel, D.O.
Assistant Professor, Department of Medicine, Division of General Internal Medicine
UFCOM-J
Target Audience:
Faculty, Residents/Fellows, Staff/Employees
Learning Objectives
Upon completion of the presentation, participants will be able to:
1. Understand AIDET key communication skills
2. Understand the steps to develop a structured communication observation program
3. Explain how a structured observation program can be used to assess competency.
Accreditation
The University of Florida College of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Credit
The University of Florida College of Medicine designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the Activity.
Additional Information
Please register with your name and email using the Zoom link provided to receive the Zoom invitation.
CME Advisory Committee Disclosure
Conflict of interest information for the CME Advisory Committee members can be found on the following website: https://cme.ufl.edu/disclosure/.
Bibliography for further study:
1. Ketelsen L, Cook K, Kennedy B, Studer Q. The HCAHPS Handbook 2: Tactics to Improve Quality and the Patient Experience. Gulf Breeze, FL: Fire Starter Publishing; 2014.
2. Marshall LB. Smart Talk: The Public Speaker's Guide to Success in Every Situation. New York, NY: St. Martin's Griffin; 2013.
Requirements for successful completion: Certificates are awarded upon successful completion (80% proficiency) of the post-test.
Release Date: March 2, 2022
Expiration Date: March 2, 2024
Disclosure
Jeffrey House, D.O. has disclosed that he/she has no relevant financial disclosures. Chirag Patel, D.O. has disclosed that he/she has no relevant financial disclosures. No one else in a position to control content has any financial relationships to disclose.
For additional information, contact Renee Boyle (904) 244-8271 Renee.Boyle@jax.ufl.edu.